Telematics infrastructure for homecare providers and medical supply stores with telekonnekt

Pressemitteilung

Telematics infrastructure for homecare providers and medical supply stores with telekonnekt

Telematics Infrastructure for Homecare and Medical Supply Stores: Connecting for Real-World Impact

Providers of medical aids, such as medical supply stores and homecare companies, must be connected to the telematics infrastructure (TI) by October 1, 2027. However, connection alone is not enough: real-world benefits only emerge when processes, systems, and responsibilities are aligned. Since September, M Assist has been an official partner of telekonnekt, supporting companies from initial consultation and setup to ongoing management.

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What the TI means for your company

Homecare companies, medical aid providers and medical supply stores coordinate regularly with medical practices, clinics, health insurance providers and other healthcare stakeholders. Information must flow reliably and transparently. The TI provides the digital foundation for this. Through applications such as Communication in Medicine (KIM), participating organizations can communicate with one another securely.

When properly integrated into workflows, the TI can reduce manual labor and bridge media gaps. This eliminates the need for redundant data entry or tracking information across multiple channels.

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What the partnership includes

telekonnekt supports the connection to the TI and the necessary technical implementation. M Assist provides expertise in organization, processes, and existing IT systems. Together, we clarify your company's requirements and determine how the TI can be integrated into your workflows.

This includes, in particular:

- Clarifying individual needs and prerequisites

- Consulting and support during the setup of the TI connection

- Reviewing existing workflows and potential interfaces

- Support for integrating the TI into daily operations

- Ongoing support within the scope of agreed services

Which components and integrations are practical and feasible depends on your existing systems and requirements. That is why we evaluate every starting situation individually.

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Benefits are realized in daily practice

The connection is the technical prerequisite. Whether it improves workflows depends on how well the new capabilities fit into existing processes and whether employees can use them effectively in their daily business. This is exactly where we come in: we don't want to add digital solutions on top of your daily routine, but rather introduce them in a way that makes processes clearer and more reliable.

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Industry expertise meets TI experience

M Assist advises healthcare companies on strategy, digitalization and organizational and process issues, including those in homecare, medical aid supply and medical supply stores. We understand the challenges that arise when digital workflows must be integrated with existing care processes, systems and stakeholders.

With telekonnekt, we complement this perspective with consulting, setup and support for your TI connection. You receive assistance with both the technical implementation and the strategic question of how to make the most of the TI within your organization.

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Tailored implementation instead of standard solutions

Not every company starts from the same position. Existing software, internal responsibilities and communication channels vary. That is why we work with you to determine which steps make sense for your company and how the TI can best be integrated into your workflow.

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Frequently asked questions about the TI for homecare providers and medical supply stores

1. By when must medical aid providers be connected to the TI?

Medical aid providers, including medical supply stores and homecare companies must be connected to the telematics infrastructure by October 1, 2027.
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2. What is the telematics infrastructure?

The TI is the digital infrastructure that allows healthcare stakeholders to exchange information securely. Applications such as KIM enable secure communication between participating organizations.
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3. Is a technical connection enough to provide benefits?

No. The real benefit comes from integrating the TI into your processes, systems and responsibilities.
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4. How does M Assist help with the TI connection?

Together with our official partner telekonnekt, we support you with needs analysis, setup, integration into your daily work routine and ongoing support.

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Ready to get started with your TI connection?

We help you clarify your requirements and plan the next steps, from the initial assessment to implementation and ongoing support.

Get in touch for a non-binding consultation →

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